All our products are entirely handmade with Colombian Emeralds and recycled 950 sterling silver from X-rays and batteries, free of chemicals during the process.
Jewelry that is friendly to the environment and your skin. Our jewelry helps enhance your style, has hypoallergenic properties, and highlights your features. It is easier to maintain, has unique durability, and also offers multiple health benefits.
Care
Jewelry Care
- Do not expose your jewelry to lotions, creams, cosmetics, or perfumes, as these may cause the jewelry to change color.
- Store your jewelry separately, whenever possible, in the fabric pouch we provide.
- Do not wear your jewelry while exercising (sweat causes wear and tear).
- Avoid wearing it to the pool or beach.
- Clean it using a soft cloth to preserve its color and shine for longer.
Shipping
How long will it take for my order to arrive?
The estimated delivery time ranges from 2 to 5 days to major cities and from 5 to 10 days to municipalities, depending on your location; this is subject to the carrier. Delivery times may increase due to situations beyond the control of Sophia joyería S.A.S or the carrier, such as weather conditions, public order issues, peak season, among others.
Why is my order delayed?
At Sophia joyería S.A.S, our top priority is for you to enjoy your products as soon as possible; however, events beyond our control may occasionally occur and delay the shipment of your order:
- Incomplete address
- Missing address details
- Payment issues with your order
- Issues during the delivery process
- Weather conditions
- Public order issues
- Among others.
How can I check the status of my order and delivery?
Once we process your order, a tracking number is generated and sent to the email address you provided at the time of purchase. You can use this number to track your shipment.
More information HERE
